You have questions — that’s normal. Whether you’re booking your first appointment or wondering what to expect from a procedure, we want you to feel clear and comfortable before you ever sit in the chair. Below are the questions we hear most often at Inova Dental Clinic.
General FAQ — Inova Dental Clinic, Sterling, VA
What services does Inova Dental Clinic offer?
We cover the full range of dental care under one roof. That includes cosmetic dentistry, emergency dentistry, orthodontics, periodontics, and restorative dentistry, as well as routine cleanings, exams, and preventive care for the whole family.
Who is the dentist?
Dr. Jafari, DDS leads the practice. She has more than 25 years of experience and is known for her gentle, patient-first approach. Dr. Jafari also speaks Farsi, which is a real comfort for many of our Persian-speaking patients.
Where are you located?
We’re at 21495 Ridgetop Circle, Third Floor, Suite 303, Sterling, VA 20166 — in Loudoun County. Visit our Contact page for directions and a map.
What are your office hours?
We’re open Monday through Friday, 8 am to 5 pm. Saturday hours are 8 am to 12 pm by appointment. We’re closed on Sundays. Call us at (703) 433-1400 if you need to confirm or have a time-sensitive question.
Appointments and Policies
How do I make an appointment?
You can call us at (703) 433-1400 or use our online booking page — whichever is easier. For dental emergencies, call first so we can get you in the same day.
What should I bring to my first visit?
A valid photo ID, your insurance card if you have one, and any relevant medical history (medications, conditions, recent X-rays). That information helps Dr. Jafari give you the most accurate assessment from the start. If you’re a new patient, arriving a few minutes early to complete paperwork is always a good idea.
What is your cancellation policy?
We ask for at least 24 hours’ notice if you need to cancel or reschedule. This gives us time to offer that slot to another patient who may be waiting for care. Life happens — just give us a call and we’ll work with you.
Frequently Asked Questions
Do you accept Medicaid or insurance?
Yes. We accept Medicaid and most major dental insurance plans. If you’re unsure whether your plan is accepted, call us at (703) 433-1400 and we’ll check before your appointment.
Do you see children?
We do. Inova Dental Clinic is a whole-family practice, so kids are welcome alongside adults. Dr. Jafari takes a gentle approach that helps younger patients feel at ease.
What if I have a dental emergency?
Call us at (703) 433-1400 as soon as possible. We offer same-day emergency appointments whenever our schedule allows. Don’t wait — dental emergencies rarely get better on their own.
I’m nervous about dental visits. What can I do?
Tell us. Dental anxiety is common, and our team is used to working with patients who feel that way. Dr. Jafari’s practice is deliberately judgment-free and unhurried. Knowing what to expect at each step often makes a significant difference — just ask and we’ll walk you through it.
Do you offer Saturday appointments?
Yes, Saturday mornings from 8 am to noon, by appointment. It’s one of the reasons many of our patients from Loudoun County choose Inova — weekday hours don’t always work for everyone.
Still have a question that isn’t answered here? Call us at (703) 433-1400 or schedule a visit — we’re happy to help.